Matlock Branch 
24/7 Matlock 
Matlock Telephone 
Contact Matlock by email 
Colchester Branch 
24/7 Colchester 
Colchester Telephone 
Contact Colchester by email 

Quality Assurance 

Our latest CQC report can be downloaded below for 2019 
At Caregivers Direct, quality care isn’t just what we do – it’s who we are. We understand that inviting carers into your home requires trust, and we are committed to delivering safe, personalised, and consistent care every day. Our team is fully trained, DBS-checked, and regularly supervised to ensure the highest standards of care, empowering clients to live independently with dignity. 
Quality assurance is central to everything we provide, from personal care to companionship and complex care services. We regularly review our practices and training to ensure they align with the latest guidelines and best practices in home care. This means you can have confidence that your care plan is tailored to your needs while meeting rigorous safety and care standards. 
We are proud of the feedback we receive from our clients and families, which reflects our commitment to kindness, respect, and professionalism. We also work closely with families and health professionals to continuously monitor and improve the quality of our services. 
 
Caregivers Direct is regulated by the Care Quality Commission (CQC), and we are pleased to share that our latest CQC report highlights our dedication to delivering high-quality, person-centred care. You can download our latest CQC report below for full transparency and peace of mind. 
care givers direct inspection report

Please click to view our CQC report  

We do whatever it takes to bring you peace of mind 
24/7 service available 
07440168852